Returns & Exchanges

At Hereu Studio, we want you to be completely satisfied with your purchase. If for any reason you are not happy with your order, we offer a 14-day return window for all unworn and original-condition items.

1

Initiate Your Return

Visit our online returns portal and enter your order number and email address to select the items you wish to send back.

2

Pack Your Items

Carefully place the items in their original packaging, including all dust bags and tags, to ensure they are protected during transit.

3

Attach the Label

Download and print the pre-paid shipping label provided through the portal and securely affix it to the outside of your package.

4

Drop Off and Refund

Hand over your package to the designated courier; once received and inspected at our studio, your refund will be processed within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing